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Email Marketing Automation & workflows 

What software platforms are tech companies using for email marketing?

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While standalone email platforms like Constant Contact and Mailchimp used to be popular, only 28% of survey respondents are currently using them. The other 72% of tech companies are sending emails through a more comprehensive “all-in-one” marketing automation platform that also lets users schedule social posts, communicate via live chat, etc. The most popular tool in that category is HubSpot with 50% of the vote, with other respondents using Pardot, Act!, Freshworks, SharpSpring and Intercom

Common Problem:

Strategic Collaborations

1. Lack of data: Many companies lack the data needed to create effective email marketing automation and workflows.

 

Solution: Utilize data from other sources such as customer surveys, website analytics, and social media interactions to gain insight into customer preferences and behaviors. Leverage this data to create targeted campaigns and workflows that are tailored to your customers’ needs.

 

2. Difficulty managing multiple workflows: Companies with multiple workflows often have difficulty managing them. Solution: Implement a workflow management system that allows you to easily create and manage multiple workflows at once. Automation tools can help you streamline the process, allowing you to create and update workflows quickly and easily.

 

3. Poor segmentation: Poor segmentation of your target audience can lead to ineffective campaigns. Solution: Develop an effective segmentation strategy that allows you to target the right customers with the right message. Use data from other sources to create more detailed segments and ensure you are delivering the most relevant content to your customers.

diagram to illustrate the dynamic content email workflow.png

Right people at the Right time

Creative Synergy

One another common problem faced me is ensuring that their email campaigns are delivered to the right people at the right time. This can be a complex process, especially if the email campaign involves multiple steps or if there are different segments of the audience that need to receive different messages.

A solution to this problem is to use marketing automation software that allows you to create email workflows. These workflows are a series of automated steps that guide a subscriber through a specific email campaign. They can include actions such as sending an email, triggering a follow-up message based on a subscriber’s actions, or updating a subscriber’s information in your database.

To create a workflow, you’ll need to identify the goal of your campaign, map out the different stages of your campaign, and determine the specific actions you want subscribers to take at each stage. Once you’ve created your workflow, you can set triggers that will automatically send emails to subscribers when they perform certain actions, such as opening an email or clicking a link.

To ensure that your emails are delivered to the right people at the right time, you’ll need to segment your audience based on factors such as their interests, behavior, or demographics. You can then create separate workflows for each segment of your audience, ensuring that each subscriber receives messages that are relevant to their needs and interests.

Overall, using marketing automation software and creating email workflows can help you streamline your email marketing campaigns and ensure that your messages are delivered to the right people at the right time.

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Dynamic content in email workflows.

B 2 B

One common problem faced by B2B email marketing automation coordinators is the lack of personalization in email workflows. Many B2B email campaigns are sent to large, diverse lists of contacts, and without proper segmentation and personalization, these campaigns may not be effective in engaging the target audience.

One solution to this problem is to use dynamic content in email workflows. Dynamic content allows for the creation of personalized email content based on specific data points such as location, industry, job title, or past interactions with the brand.

Here is a diagram outlining the steps involved in creating a dynamic content email workflow:

  1. Identify the target audience: Determine the specific segment(s) of your email list that you want to target with personalized content.

  2. Define data points: Choose the data points that will be used to personalize the email content. This may include information such as job title, industry, location, or past interactions with your brand.

  3. Create content variations: Develop multiple versions of the email content that will be personalized based on the data points defined in step 2.

  4. Set up email workflow: Use an email marketing automation platform to set up the workflow. Create triggers that will determine which version of the email content to send to each recipient based on the data points defined in step 2.

  5. Test and refine: Test the email workflow to ensure that the dynamic content is working correctly and resonating with the target audience. Analyze the performance of the email campaign and refine the workflow as needed to optimize results.

Overall, implementing dynamic content in email workflows can help B2B email marketers to overcome the challenge of personalization and increase engagement with their target audience.

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MSD.webp

Case Study : Email Marketing23

 
"Before Others", a brand that offers trendy and affordable clothing for young women. 

In this case study, I will show you how I designed and implemented a series of emails that increased the brand awareness, engagement and sales of "Before Others". I will also share the results of my campaign, using metrics such as open rate, click rate and conversion rate.

 

My role in this project was to:

 

  1. Analyze the target audience and their preferences

  2.  Create a flow chart for the email automation sequence

  3.  Write catchy subject lines and engaging copy

  4.  Use narrative storytelling to showcase the brand's values and personality

  5.  Incorporate relevant images and links to the products

  6.  Test and optimize the emails for different devices and platforms

  7.  Monitor and measure the performance of the campaign

The content of my emails was based on the following principles:

 

 Personalization: I used the subscriber's name and location to make the emails more relevant and friendly

 Urgency: I created a sense of urgency by using phrases like "Last chance", "Don't miss out" and "Before others"

 Social proof: I included testimonials, reviews and ratings from satisfied customers to build trust and credibility

 Value proposition: I highlighted the benefits and features of the products, such as quality, style and price

Call to action: I encouraged the subscribers to take action by using clear and compelling buttons, such as "Shop now", "Claim your offer" and "View collection"

 

The online presence of my campaign was enhanced by:

 

Creating a landing page for the email sign-up, with a clear headline, an attractive image and a simple form

- Integrating social media buttons in the emails, to encourage sharing and following

- Adding a referral program, to reward subscribers who invite their friends to join the list

- Creating a hashtag, #beforeothers, to generate buzz and engagement on social media

 

The continuous learning of my campaign was achieved by:

 

  •  A/B testing different elements of the emails, such as subject lines, images, copy and layout

  • Analyzing the data and feedback from the subscribers, using tools such as Google Analytics, Mailchimp and SurveyMonkey

  •  Adjusting and improving the campaign based on the results and insights

Email-Marketing-BeforeOthers-com.png

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